What is your Refund policy?

We offer a full refund if you are not satisfied within 3 days for ALL of our proxies. If our proxies do not work for your purpose, contact support within three days of ordering. We can try to find a solution to make our proxies work for you or we will grant a full refund. All CRYPTOCURRENCY payments are REFUNDABLE ONLY AS ACCOUNT CREDIT. WE DO NOT REFUND CRYPTOCURRENCIES.


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Where do I find my product IDs?

You can find your product service IDs by logging in and visiting your services list and on the...

Do you restrict your proxies in any way?

We do not allow: Fraud, Mailing, XRumer, or Torrents. ActProxy reserves the right to update and...

When will I receive the proxies I paid for?

Most orders are processed immediately after payment, however on occasion orders may not be setup...

What is the thread limit on your proxies?

You can use up to 100 simultaneous connections/threads per proxy.

Can I use your proxies if I have a dynamic IP address?

Dynamic IPs usually only change when you power off your modem. As long as your IP remains...