What is your Refund policy?

We offer a full refund if you are not satisfied within 3 days for ALL of our proxies. If our proxies do not work for your purpose, contact support within three days of ordering. We can try to find a solution to make our proxies work for you or we will grant a full refund. All CRYPTOCURRENCY payments are REFUNDABLE ONLY AS ACCOUNT CREDIT. WE DO NOT REFUND CRYPTOCURRENCIES.

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Can I switch my proxies?

Yes, you can switch your proxies out instantly by clicking the Renew Proxies button that will...

Can I get username & password authentication instead of IP authentication?

Yes, you can use either a username and password or IP authentication or both with our proxies.

How many IPs can I authenticate from?

You can authenticate up to 8 IPs per proxy package, and you can also use a different username and...

Where do I find my product IDs?

You can find your product service IDs by logging in and visiting your services list and on the...

What is your SPAM policy?

Please refer to our Terms & Conditions for a more detailed description on this subject.